Terms of service

Terms of Service

Welcome to SoluGadget. By accessing and using our website located at www.solugadget.com (the "Site") and purchasing our products, including Audio & Speakers, Portable Players, Headphones, Gaming Accessories, and Smart & Digital Watches, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before placing an order.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and SoluGadget ("we," "us," or "our"). We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes.

User Agreement

By using the Site, you represent that you are of legal age in your jurisdiction to form a binding contract. You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Using the Site in any way that violates any applicable national or international law or regulation.
  • Engaging in any data mining, data harvesting, or similar data extraction activity.
  • Transmitting any viruses, malware, or code of a destructive nature.
  • Attempting to gain unauthorized access to any part of the Site or its related systems.

All purchases are subject to product availability. We reserve the right to limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

Limitation of Liability

SoluGadget, its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the product(s) giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that any defects will be corrected.

Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of SoluGadget or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The "SoluGadget" name and logo, and all related product and service names, design marks, and slogans are trademarks of SoluGadget. You are not permitted to use any of these marks without our prior written consent. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Site.

Refund & Return Policy

We strive for complete customer satisfaction. If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange, subject to the following conditions:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • All original accessories, manuals, and tags must be included.
  • A proof of purchase (order number) is required.
  • Certain products, such as software, opened audio equipment, or personalized items, may not be eligible for return unless defective.

To initiate a return, please contact our customer support team at [email protected] with your order details. You will be responsible for the cost of return shipping unless the return is due to our error or a defective product. Refunds will be processed to the original method of payment within 10-14 business days after we receive and inspect the returned item.

For defective or damaged products upon arrival, please contact us at [email protected] immediately. We will arrange a replacement, repair, or full refund at our discretion.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.