Privacy policy

1. Introduction

Welcome to SoluGadget. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solugadget.com and make purchases of our products, including Audio & Speakers, Portable Players, Headphones, Gaming Accessories, and Smart & Digital Watches. Please read this policy carefully. By using our site, you consent to the practices described herein.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

2.1 Information You Provide

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details of products you purchase and payment information. Please note that we do not store full credit card details; payments are processed by secure third-party payment gateways.
  • Communication Data: Any correspondence when you contact our customer support.

2.2 Automatically Collected Information

  • Device and Usage Data: Including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your order, respond to inquiries, and provide support.
  • To improve our website, product offerings, and customer experience.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you promotional communications about products and offers, where you have consented to receive them. You may opt-out at any time.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, conducting business, and servicing you (e.g., payment processors, shipping carriers, IT services), under strict confidentiality agreements.
  • Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, using standard contractual clauses or other adequate safeguards where required.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure network architectures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or delete your personal information.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]